![]() ![]() If you have Windows 10, have installed the October 2022 updates, and cannot connect to FamilySearch using RootsMagic 8, you have 3 options to resolve the issue: If you have Windows 10 and have not yet installed the October 2022 updates, we recommend you hold off on doing so. This Windows issue is affecting other software and not just RootsMagic 8.Not everyone who has Windows 10 with the update is affected. ![]() Windows 7, 8, 11, and macOS are not affected.This issue only affects RootsMagic 8 (not previous versions) running on Windows 10 with the October 2022 Windows updates.This affects not only RootsMagic 8, but many other products, including some of Microsoft’s own software. We’ve received reports from some users who have installed the Windows 10, October 2022 updates (version 21H1 or 21H2) and have discovered that RootsMagic 8 can no longer log into FamilySearch.Īfter some investigation, we have learned of a known issue in Microsoft’s update that can break the TLS internet security protocol. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |